We recommended you to take off the battery. Otherwise, you can clean the E-bike as the normal bike.

Before You ride, We strongly recommend you read our E-BIKE USER MANUAL for your safety.

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Troubleshooting Guide
1. Brake error
Check whether the brake cable is loose or dam- aged. If there is no damage, replace the brake or brake lever and cable.
2. Power-assist sensor error
Step one: Check whether the sensor cable is loose or falling off. If not, it may be due to the damage of the power-assist sensor. Step two: Remove and replace the power-assist sensor.
3. Walk Cruise mode error
Shut down and restart the Ebike (if this issue cannot be solved, consider replacing the controller).
4. Real-time mode error
Shut down and restart the Ebike (if this issue cannot be solved, consider replacing the controller).
5. Low voltage error
Step one: Remove the battery to check if there is enough battery power. Step two: Charge the battery. Step three: If the issue is not solved after completing the previous two steps, it may indicate motor damage. Replace the motor.
6. Motor error
Check whether the motor connecting cable is loose, falling off, or plugged in backward (if not, it may indicate motor damage, consider replacing the motor).
7. Twist throttle error
Check whether the connecting cable is loose or falling off (if not, it may indicate twist throttle damage, replace the twist throttle).